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Integrated Management System

Mission
Maintain and continuously improve the effectiveness, efficiency and effectiveness of the processes through a solid integrated management system of quality, environment, safety and occupational health, aimed at satisfying the needs and expectations of our customers and contribute to the achievement of business objectives and goals.

Main indicators

Tools Released in 2021
+15.000
Tons of CO2 reduced per hour worked
+ 0,015
Observations of reported unsafe actions and conditions
+ 4.500
Local labor employed
+ 75%

SGE Reports

Download SERTECPET's Business Management System Reports
Sustainability Report
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Ibero-American Quality Model Report
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EFQM Report
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Elements of the Management System

1. Quality management system

QUALITY CERTIFICATIONS AND RECOGNITIONS
EFQM logo
Q1 logoQ2 logo
ASME logoR logo18 LCM logo

HOW DO WE ACHIEVE THIS?

Increasing customer satisfaction
Encouraging staff involvement to address risks and opportunities
Encouraging staff involvement to address risks and opportunities
The active participation of employees in the evaluation and identification of risks allows us to know the impact their work has on the quality of their work.
Ensuring the reliability of operations
The reliability of our operations is promoted through the inclusion of new technology processes, methodologies and diagnostic and continuous improvement tools.
Offering products / services according to quality standards.
The company aligns its policies, procedures and employee activities to comply with the quality standards required by different international regulations and certifications.

Occupational health and safety

QUALITY CERTIFICATIONS AND RECOGNITIONS
ISO 45001 logo

HOW DO WE ACHIEVE THIS?

Accident prevention training programs
Training is provided to improve working conditions in relation to tools, processes, action protocols and accident emergencies.
Awareness campaigns
We implement campaigns that provide information to workers to promote healthy and safe lifestyles in their work area.
Health surveillance programs
Surveillance programs are carried out through medical check-ups, health examinations, biological controls, absenteeism studies and accident statistics.
Hazard identification and risk assessment
A large part of the company's preventive activity depends on the evaluation of risks and opportunities for improvement. Only identified risks can be eliminated or controlled.
Rules for saving lives
As part of our Safety and Health program we have channeled these 10 important rules to save and preserve lives while working in high risk activities.

Environmental management systems

QUALITY CERTIFICATIONS AND RECOGNITIONS
ISO 14001 logoGreen dot logo

HOW DO WE ACHIEVE THIS?

Awareness campaigns
We work in the development of Awareness Campaigns to preserve and efficiently use resources such as electricity, water and paper in the development of our activities.
Green spot in the strategic sector
Our Evaluation and Production Well Testing Program has achieved the Green Dot Distinction issued by the Ministry of Environment, under the approach of fuel consumption reduction and CO2 Emissions reduction.
Wastewater treatment plant
We have implemented a Wastewater Treatment Plant, which ensures that the water is 100% safe and will supply the tributaries of the Coca River.
Environmental impact mitigation programs
We have recycling programs for plastic bottles and the reuse of alkaline batteries that are used in every area of the organization.
CSR logo

4. Social and corporate responsibility

QUALITY CERTIFICATIONS AND RECOGNITIONS
ESR logoS2M logoLRQA logo

HOW DO WE ACHIEVE THIS?

Cultural activities
We maintain programs and cultural activities in day care centers in different locations of the work fronts.
Community Relations Plan
Educational contacts have been established with the Manuela Cañizares Fiscal School for Children with Special Educational Abilities, establishing lines of support for the comprehensive knowledge of all children.
Volunteer programs
We implemented the Cepitos Solidarios initiative, which aims to raise funds to pay therapists who provide rehabilitation to children with different pathologies.
Support for community entrepreneurs
We support the economic and sustainable development of the communities, with initiatives such as the Jamaica processing factory in the Inés Arango Parish.

Fundamentals
Strategic

E=Mg (RS)2
ERS strategic fundamentals
E
COMPANY OF EXCELLENCE
Exponential Company
Mg
Management Model
R
PROFITABILITY AND REPUTATION
Profitability, controls, budget, innovative and transparent business, compliance system, risk management, compliance with commitments and agreements in a timely manner, brand management.
S
SUSTAINABILITY +SUSTAINABILITY
Clear goals, agile processes, integrated management, continuous excellence system, CSR, innovation, evolution, patents, resource management.
OUR VALUES:
INTEGRITY, RESPECT, RESPONSIBILITY AND COMMITMENT